funky time | Frequently Asked
Questions

Yes. Funky Time is strictly for adults aged 18 and above. By registering you confirm that you meet this requirement. During the account verification process, you may be asked to provide proof of age. Accounts found to belong to underage users are closed immediately and any associated balances are forfeited. This policy exists to promote responsible gaming and protect younger users from accessing gambling services.

No. Each player is allowed exactly one account on Funky Time. Duplicate accounts are not permitted and will be closed if detected. If you have forgotten your login details, use the forgot password option on the login page to recover access to your existing account rather than creating a new one. Operating multiple accounts to claim welcome bonuses more than once is considered a violation of the terms and conditions.

Account verification at Funky Time is a standard Know Your Customer process. After registering, you will be asked to confirm your email or mobile number. Before processing your first withdrawal, you may also need to submit a copy of a valid identity document such as a CNIC, passport, or driver's licence. The verification team reviews submitted documents within a reasonable timeframe. Keeping your documents ready in advance avoids any delay when you want to make your first withdrawal.

You can update most account details from the account settings section after logging in. Password changes, email preferences, and communication settings are all accessible from there. For changes to personal information such as your registered name or contact number, you may need to contact the support team directly and provide supporting documentation to confirm your identity before the change is processed.

If you wish to close your account, contact the Funky Time support team from within your account dashboard. Before the account is closed, any remaining PKR balance will be processed as a withdrawal to your registered payment method, subject to standard verification. If you are closing your account for responsible gaming reasons, the support team can also set up a temporary self-exclusion instead of a permanent closure, which gives you the option to return later if you choose.

Mobile wallet deposits via JazzCash or Easypaisa are typically processed quickly, and your Funky Time balance reflects the deposit soon after the transaction is confirmed on the wallet's end. If a deposit does not appear in your account after a reasonable wait, check your JazzCash or Easypaisa app to confirm whether the transaction was completed successfully. If the funds left your wallet but did not arrive in your Funky Time account, contact support with the transaction reference number.

Yes, minimum deposit amounts apply and vary by payment method. The exact figures are shown in the deposit section of your account when you select your preferred payment method. Funky Time has set these minimums to keep the deposit process practical for a wide range of players, including those who prefer to start with smaller amounts before committing more. There is no penalty for depositing the minimum amount.

Funky Time does not charge platform fees on deposits. However, your payment provider — such as your bank or mobile wallet operator — may apply their own transaction fees or service charges. These are outside of Funky Time's control and vary by provider. It is worth checking your JazzCash or Easypaisa app or your bank's fee schedule if you want to know exactly what your payment provider charges before sending a deposit.

First, confirm that the transaction was actually completed on your payment provider's end — check your JazzCash or Easypaisa transaction history to see if the payment went through. If the payment was deducted but the balance has not updated in Funky Time after a reasonable wait, contact the support team. Provide your account username, the deposit amount in PKR, the payment method used, the transaction reference or screenshot, and the approximate time of the deposit. This helps the team trace and resolve the issue as quickly as possible.

Processing times vary by method. Mobile wallet withdrawals to JazzCash or Easypaisa are generally faster than bank transfers once the platform-side verification is complete. Bank transfers may take additional business days depending on your bank's processing schedule. Raast transfers are typically quicker due to the nature of the interbank payment system. Your account withdrawal history shows the current status of every request in real time.

Common reasons for a declined withdrawal include an incomplete account verification, unmet bonus wagering requirements, a mismatch between the payment details submitted and those on file, or a withdrawal amount below the minimum threshold. If your request is declined, your account will usually show a reason. If the reason is not clear, contact support with your withdrawal reference number and they will explain exactly what needs to be resolved before the payout can proceed.

Yes. Minimum and maximum withdrawal limits apply and vary by payment method. The exact limits for each method are shown in the Withdrawal section of your account. If you need to withdraw an amount larger than the stated maximum for your chosen method, you may need to split the withdrawal into multiple requests or contact support to discuss alternative arrangements for larger payouts.

In some cases, yes. If your withdrawal request is still in a pending state and has not yet been processed by the payments team, you may be able to cancel it from your account withdrawal history. Once a withdrawal has been approved and sent, it cannot be reversed. If you are unsure about the current status of your request, contact support immediately — the sooner you act, the better the chance of catching it before it is finalised.

A wagering requirement means you need to wager the bonus amount — or the bonus plus deposit amount, depending on the specific offer — a set number of times before the bonus balance can be converted to real withdrawable PKR. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you would need to place bets totalling PKR 20,000 before the bonus becomes withdrawable. Progress towards completing the wagering requirement is tracked in your bonus wallet in real time. Different games may contribute different percentages towards the requirement — slots often contribute 100%, while some table games contribute less.

There are a few reasons this can happen. The most common ones are: the deposit did not meet the minimum amount required for the bonus, the bonus required an opt-in step that was not completed before depositing, the promotion had already expired at the time of your deposit, or the promotion was not available on the payment method you used. Check the full terms on the Promotions page. If everything looks correct on your end and the bonus is still missing, contact support with your deposit reference and they will investigate.

Yes, all bonuses at Funky Time have an expiry date. The expiry timeline varies by promotion and is stated clearly in the bonus terms. Once a bonus expires, any remaining bonus balance and associated winnings that have not yet met the wagering requirement are forfeited. Your bonus wallet shows the expiry date for each active bonus, so you can plan your sessions accordingly and avoid letting a bonus lapse without using it fully.

Yes. Funky Time regularly runs promotions tied to major cricket events, including Pakistan Super League fixtures, T20 international series, and ICC tournaments. These can include enhanced odds on selected matches, free bet offers, cashback on cricket bets, and prize draws. Event promotions are typically announced on the Promotions page ahead of the relevant fixture schedule, so it is worth checking there during cricket season to avoid missing a live offer.

Beyond simple match winner bets, Funky Time offers a broad range of cricket markets including top run-scorer, top wicket-taker, innings totals, over-by-over scoring, method of dismissal, player milestones, and first ball outcomes. Live in-play betting adds another layer with markets that update ball-by-ball during a match. The depth of markets available can vary between competitions, with PSL and major international fixtures generally having the widest selection.

Yes. While cricket is the primary focus for Pakistani players, Funky Time's sportsbook also covers international football — including major European leagues, FIFA World Cup qualifiers, and continental competitions — as well as esports titles that are popular in Pakistan such as PUBG Mobile, CS2, Dota 2, and Valorant tournaments. The range of available markets for these sports is shown in the Bet section when events are scheduled.

In the event a match is abandoned, cancelled, or postponed beyond a specified timeframe, bets on that match are generally voided and the staked PKR amount is returned to your account balance. The specific settlement rules depend on the type of bet and the market involved — some in-play bets that were already settled during the match may stand. Full details on how abandoned and postponed events are handled are available in the Terms and Conditions.

Yes. The live casino is fully optimised for mobile browsers on both Android and iOS. You do not need to download a separate app — just open Funky Time in your phone's browser, log in, and go to the Casino section. The live video streams are adapted for smaller screens and the betting interface adjusts to touch input. A stable 4G or Wi-Fi connection is recommended for the smoothest experience, particularly during fast-paced game show rounds.

Funky Time is a live game show hosted by a real presenter and broadcast from a purpose-built studio. The game uses a spinning wheel with different segments, and players place bets on which segment the wheel will land on. Several bonus rounds — including Disco, Bar, Pachinko, and the Funky Time bonus itself — can be triggered, each offering multiplied payouts. Rounds run continuously throughout the day, and you can jump into the next spin at any point by placing your bet before the countdown closes.

All slots, table games, virtual games, and the fish shooting arcade are in the Game Lobby. The lobby is filterable by game type, provider, and popularity, making it easy to find a specific title or discover something new. Fish games have their own dedicated section at Fish Games if you prefer that style of shooting arcade gameplay. All games load directly in the browser without requiring any plugin or download.

If you notice any login activity, transactions, or bet placements that you did not make, change your password immediately from account settings and contact the Funky Time support team. The support team can review login history, freeze the account temporarily if needed, and help you secure it. Do not share your password or one-time verification codes with anyone — Funky Time staff will never ask for your password through any communication channel.

Yes. Two-factor authentication adds an extra security layer by requiring a verification code in addition to your password whenever you log in. This means that even if someone else obtains your password, they cannot access your account without also having access to your registered mobile number or email. You can enable or manage two-factor authentication settings from the security section within your account dashboard. It is strongly recommended for all players, particularly those who use the same password across multiple platforms.

Go to your account settings after logging in and look for the Responsible Gaming or Limits section. From there you can set a daily, weekly, or monthly PKR deposit limit. Once a limit is in place, the system will not allow deposits that exceed that amount within the chosen period. Increasing a limit requires a cooling-off period before it takes effect, but reducing a limit applies immediately. Setting a deposit limit before your first session is one of the simplest and most effective ways to stay in control of your gaming budget.

Self-exclusion is a formal step where you ask Funky Time to block your access to the platform for a set period — ranging from a few weeks to several months or longer. During a self-exclusion period, you cannot log in, deposit, or place bets. Any remaining balance is held securely and returned to you when the exclusion period ends, if you choose to return. To request self-exclusion, contact the support team directly or use the self-exclusion option in your account's responsible gaming settings. Self-exclusion is taken seriously and is not reversible before the agreed period expires.